Utility Customer Service Requests
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New Utility Services
Utilize this online form to sign up for utility service.
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Pay Your Bill - By Phone
By entering your account number during the call, you can instantly determine the status of your account and retrieve information such as account balance, the date of your last payment, billing history, and other general information.
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Pay Your Bill - Online
Pay your utility service bills online.
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Pay Your Bill - Pay Stations
Visit an authorized pay station near you.
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Senior/Disabled Low Income Discount
Customers qualifying for the Senior / Disabled Low Income Discount will receive a 25% discount on their utility bills.
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Start, Stop, or Transfer Service
The City of Modesto provides monthly billing service to approximately 80,000 customers for water, sewer, storm drain and garbage services.
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View Monthly Water Rates
Review the water rates in Modesto.